Water Damage Cleanup and Restoration

Having a water loss at your property can be a very daunting experience, as most individuals have no clue where to start. Calling a water damage restoration specialist immediately is crucial. The longer water damage is left unattended, the further the water will travel and the more damage it can cause your home. It is very important that these situations are handled in a timely fashion.

Connected Restoration Water Damage Specialists are highly trained and certified in all aspects of water restoration. They have the experience, equipment, and expertise, to take on any magnitude of water damage. During the water restoration process, our specialists monitor and document every detail while additionally updating the property owner every step of the way.

Water Damage Restoration Process

Every situation is different when it comes to the water restoration process; however, there are a few basic guidelines we follow based on the IICRC national standards of water restoration.

  • Step 1 – Emergency contact
  • Step 2 – Damage evaluation and assessment
  • Step 3 – Water removal and extraction from affected areas
  • Step 4 – Assistance in filing insurance claims and paperwork
  • Step 5 – Drying and dehumidification
  • Step 6 – Sanitizing and cleaning of all areas
  • Step 7 – Reconstruction of your property
  • Step 8 – Direct billing to all insurance companies

Water Damage Emergency Tips


  • Remove excess water by mopping and blotting areas where water is visible.
  • Remove wet upholstery and cushions and place in a fashion most suitable to airing out of materials.
  • Place aluminum foil or wood blocks between all wet furniture and carpeting to stop the staining of your carpet.
  • Turn air conditioners on or open all doors and windows depending on the time of year for maximum drying efficiency.
  • Wipe water from all wood furniture as quickly as possible.
  • Remove any and all valuable, or sentimental objects from the affected area as quickly as possible.


  • DO NOT use your vacuum to clean up excess water.
  • DO NOT turn on any ceiling fixtures in areas where ceilings are affected and absolutely keep out of rooms with wet or sagging ceilings.
  • DO NOT leave wet fabrics or any valuable items in place.

Common Causes of Water Damage

  • Leaking appliances, water heaters, air conditioners, and plumbing
  • Overflowing sinks, bathtubs, and toilets
  • Sewage back-ups
  • Flooded basements and sump pump failure
  • Heavy rain flooding from storms
  • Roof leaking from heavy rain